419 Sale 2020 FAQ
* 20% off entire store (minus Precious Metals)
* "M" for a Friend for $30 with the purchase of any complete vaporizer or vaporizer kit/pack
Weekend Deals (04/17 11:00AM through 04/20 11:59PM):
* Induction Heater Mega Bundle
* The Ultimate "M" Kit
Q: Sale Start Date
A: Thursday, April 9th at 4:00PM (CDT)
Q: Sale End Date:
A: Thursday, April 30th at 11:59PM (CDT)
Q: How do I get the "M" for a Friend deal?
A: When you add a vaporizer or vaporizer kit into your cart, the offer will pop up to add an "M" for a Friend for $30. The ratio is 1:1, so you will be offered a $30 "M" for a Friend with every complete vaporizer or kit you purchase.
Q: What items can I buy to get the "M" for a Friend offer?
A: Vaporizers - The 2020 "M", The "M": Aurum, OmniVap: Titanium, OmniVap: XL Titanium, OmniVonG: Hydra XL (DW or LW), OmniVonG XL: Light Wood, OmniVonG (DW or LW), HydraVonG (DW or LW), HydraVonG-XLS (DW or LW), NonaVonG: Light Wood, NonaVonG-S (DW or LW), NonaVonG-XLS: Light Wood
Kits: The 2020 "M" Starter Pack, The 2020 "M" Starter Pack with DynaCoil, The HydraVonG Deluxe Pack, The HydraVonG Deluxe Pack with DynaCoil, The OmniVap XL Starter Pack, The OmniVap XL Starter Pack with DynaCoil, Maker's Kit: Dark Wood, Maker's Kit: Light Wood / Weekend Specials: Induction Heater Mega Bundle and The Ultimate "M" Kit
Q: I accidentally X'ed out of the "M" for a Friend pop up, or removed it from my cart. How do I get it back?
A: Please re-add your vaporizer or kit to your cart and you will receive the "M" for a Friend pop up again.
Q: When will my order ship?
A: Orders will ship out every business day as usual.
Q: I want to change this Pack/Kit, can you substitute that out for me?
A: Unless otherwise noted in the product description, the packs/kits do not allow substitutions.
Q: Can I add to my order after it has been placed?
A: We understand that it can be difficult to decide on what items you want, but please do so before placing the order as any order changes will require us to completely cancel the order and refund the transaction. We do our best to get to any emails with order changes prior to shipping items but, to ensure fast processing, your order may ship before we see any requests for changing the order. To avoid these situations and additional shipping fees, please ensure your purchase is complete prior to completing your order.
Q: My order is not going through. I keep getting an AVS error, but I see the funds are being taken from my account. What is going on?
A: If you are receiving an AVS error, please contact your financial institution and verify that the information is an EXACT match to what they have on file. Any discrepancy will result in a declined purchase and a temporary hold on your account for the order value.
Q: I made a mistake in my order. How do I correct the mistake?
A: If you made a mistake when purchasing, please use the contact form or give us a call at (719) DYNAVAP as soon as possible.
Q: If I purchase an hour after the sale ends, can I please get the discount?
A: No, if you would like to make a purchase and receive the discounts/promotions, the sale must be completed prior to the sale ending. Please do not wait until the last minute to make your purchase because, if you encounter any technical issues or issues with your card, we will not be able to honor the promotions after the sale end time.
Q: Are there any rain checks for out of stock items?
A: No, all the items during the sale are 'while supplies last.'
Q: What products aren't being discounted in the sale?
A: Precious Metals and C-Vaps. Weekend Sale items: Induction Heater Mega Bundle and The Ultimate "M" Kit.
Q: What if I am having issues with my shipped package?
A: Right now, carrier services are experiencing slight delays. Please give your package 7 days to get to you before contacting us. Thank you for your understanding.